Record counter payments.
Log the amount received by cash, card machine, bank transfer or another method on the booking. Recording a terminal payment does not connect or operate your card machine.
Repair shop payments & invoicing
Repair shop payments.
From counter to invoice.
Record payments taken at the counter, offer online payment when your shop is configured for it, and keep invoices for repairs or standalone charges. RepairHub helps you see what has been recorded and what remains due.
Offer configured online payment.
Use supported Stripe checkout for deposits or balances, and create one-off payment links. Your shop must complete the relevant payment setup before those options are available.
Keep an invoice register.
Create an invoice from a repair booking or a standalone charge. Review invoice balances and statuses, print or save a PDF, and send the invoice to the customer when appropriate.
A practical working day
Three moments in a repair's payment journey.
A deposit, a counter payment and an extra charge are different events. Keep each clear instead of treating a booking, an invoice and a provider payout as the same record.
Agree how the customer will pay.
Use your enabled booking payment options, or follow the shop's pay-on-collection workflow. Online booking is optional; staff can still take in a walk-in repair.
Record a payment or request one.
Record money already received at the counter. For an online extra or balance, use the appropriate configured payment link. Creating a link is not the same as receiving payment.
Review the balance and invoice.
Check the booking payment record before handover and keep the relevant invoice up to date. Invoice status and a payment provider's payout are separate records.
RepairHub does not add a platform transaction fee to shop/customer payments. Third-party payment-provider processing fees, such as Stripe fees, remain separate and are charged by the provider.
For a US counter and pickup workflow, see cell phone repair software. The same RepairHub product supports the surrounding repair operation.
Connected records, distinct responsibilities
Payments, invoices and Money each have a job.
A booking records the repair and payments received. An invoice documents a charge. Money gives you an operational view of recorded takings and estimated repair profit. Your provider remains the place to check settlement and fees.
Check the right record.
- Invoice status can be maintained in the invoice register; do not assume it proves a new online payment occurred.
- A one-off link can be standalone or tied to a booking. Keep its purpose and amount clear.
- Cancelling a payment link is not a refund. Check already-paid transactions with the payment provider.
- Online payment setup, availability and settlement depend on the shop and provider. Provider processing charges are separate from your RepairHub subscription.
Before you start
Practical questions.
Clear answers.
Can I record cash, card-machine and bank-transfer payments?
Yes. On a booking, Record payment lets an authorised team member enter the amount received, payment method and an optional note. The recorded amount updates the booking balance and payment status. This is a record of an external payment, not a card-terminal or bank-feed integration.
How do Stripe online payments and fees work?
RepairHub offers a 30-day free trial, followed by a monthly subscription. RepairHub does not add a platform transaction fee to shop/customer payments. Third-party payment-provider processing fees, such as Stripe fees, remain separate and are charged by the provider. Online payments require your shop's payment setup to be enabled.
What is a payment link for?
Create a one-off link for a described charge, such as an accessory or extra work. It can be standalone or linked to a booking. Share it by copying the URL or using the supported email action. Review its payment state separately; a created link is not proof of payment.
Can I create and send repair invoices?
Yes. Create an invoice linked to a booking or for a standalone charge, review its line items and balance, then print or save a PDF or send it by email. Keep invoice status accurate; manually marking an invoice paid is not a new card charge.
Does this replace my POS or accounting software?
RepairHub organises repair payments and invoice records. It does not operate your existing card terminal or replace bank reconciliation and full business accounts. Use Money for recorded takings and estimated repair profit, and check your provider and accounting records separately.
Can customers still pay when they collect a repair?
Yes, where your shop uses the pay-on-collection workflow. Walk-ins remain a normal way to take in a repair; online and postal booking are optional. Review your shop's payment settings and the balance before returning the device.
Keep the rest connected
Explore your next step.
Estimated repair profit
Compare repair prices with recorded parts costs and labour where available.
Customer booking
Offer online booking with the intake and payment options your shop enables.
Shop management
Keep the counter, workshop and customer handover connected.
Workshop & repair tickets
Keep payment records alongside the practical work of repairing a device.
Screens shown use fictional shop data. Features and limits depend on the plan you select.