RepairHub Global · United Kingdom
Run the counter, repair bench and customer handover in one place. RepairHub gives UK phone and mobile repair businesses a shared view of the working day: what has arrived, what needs attention and what is ready to return.
30-day free trial · Monthly subscription thereafter
Demonstration shop settings, including any GBP amounts shown, are illustrative. Set your own shop currency separately.
For your repair business
Take in a device at the counter without requiring an appointment. If planned arrivals help your shop, share an online booking link with your own services, prices and availability. Both routes feed the repair workflow.
Keep the customer, device, reported fault and technician assignment together. Four operational groups make the board readable, while exact job statuses distinguish assessment, repair, waiting work and return.
Give customers their shop’s status link so they can check progress. Keep the customer-facing status accurate while staff use the internal record for parts, assignment and next actions.
Check parts requirements, record purchase orders and receive stock when it arrives. Keep ordered parts separate from available stock, and use your own supplier process to confirm price and delivery.
Record cash, card-machine or bank-transfer payments against the booking. Offer supported Stripe deposits or balances after completing the relevant setup. Recording a card-machine payment does not connect or operate the terminal.
Create repair or standalone invoices and review their balances and statuses. On an eligible plan, use Money to review recorded takings and received parts costs, with CSV export for those selected records.
Your UK shop setup
Use the 30-day trial to check the complete repair journey. Set up your own services and team first, then enable customer-facing options that suit the business.
Choose GBP for customer repair prices, add the models and services you offer, and check the plan’s staff and feature limits. Set your opening or appointment availability and make attendance instructions clear. Walk-ins can remain your normal intake method.
Receive a device, assign the work and check the part requirement. Keep assessment, customer decisions and parts delays visible. Review the repair outcome and recorded balance before returning the phone.
Share an optional booking link and check what the customer sees on their status page. Confirm online-payment setup separately. Offer postal work only if it fits your service and plan, with your own packing and return instructions.
Choose a plan for the work you need: feature access and staff limits vary. A booked arrival is not a guaranteed repair completion time, and postal workflow does not arrange a courier or create shipping labels.
UK pricing and payments
RepairHub offers GBP subscriptions after a 30-day free trial, billed monthly. Set your shop’s repair prices in GBP separately. Stripe lists the UK as supported, but online payments still require an eligible, approved connected account and completed setup.
See payments and invoicing in practiceLocal business resource
GOV.UK explains the information required on invoices and the additional requirements for VAT invoices. Review your shop details and output against the requirements that apply to your business. A software invoice register is not a guarantee of tax compliance.
Read GOV.UK’s invoicing guidanceBefore you start
RepairHub connects walk-in intake, optional online booking, repair records, Workshop progress and customer tracking. Parts, purchasing, payment records and invoices support the wider operation. Features and staff limits depend on your chosen plan; compare the published plans rather than assuming every feature is on Starter.
Yes. GBP subscription pricing is available, with a 30-day free trial followed by a monthly subscription. Plans & pricing shows the current amounts. Your shop’s customer repair prices are a separate setting: choose GBP and enter the amounts your business charges.
No. Walk-ins are normal and online booking is optional. You can manage work at the counter, offer appointments as well, or publish appointment-only attendance instructions if that is how your individual business operates. RepairHub does not make appointment-only the default.
Stripe lists the United Kingdom as supported. Your business still needs an eligible, approved connected account and completed RepairHub payment setup before offering supported online payments. Choosing GBP does not activate payments. RepairHub adds no platform transaction fee; Stripe or other provider processing fees remain separate.
Do not assume that using an invoice register establishes VAT compliance. RepairHub creates and manages invoice records, but you should check the generated document and business details against the requirements that apply to your shop. The GOV.UK guidance linked above explains invoice and VAT-invoice requirements.
Yes, if postal service is enabled for your shop and selected plan. Jobs retain their intake method and exact status within the Workshop. Use your own delivery and return arrangements; this does not promise a separate postal board, Royal Mail integration or courier tracking.
You can share your RepairHub booking link and give customers repair-status access without first building a full website. You can also record payments taken through your existing arrangements. A full website can still support your wider marketing, and recording a card-machine payment is separate from terminal integration.
Explore the right detail
See the full operating platform, from intake to customer handover.
Explore mixed-device work and customer access in more detail.
Keep the customer’s next step clear without losing the staff workflow.
Connect the part requirement with repair progress and recorded costs.
Actual RepairHub application, fictional shop data. Features and limits depend on your plan. RepairHub Global provides software for repair businesses.
Your next repair starts here
Start your 30-day trial. Set up your shop. Take in your first job.