Walk into the shop
Staff record the customer, mobile phone and repair using Walk-in. A customer does not need an online appointment unless that is your own attendance policy.
Your workshop. Your customer experience.
Mobile phone repair
shop software.
Give customers a clear way to arrange a repair, and give your team the detail to carry it through. RepairHub brings mobile phone bookings, workshop jobs and parts together, from the local counter to optional postal intake.
30-day trial · No credit card to sign up
Paid subscription required after the trial. Features and limits vary by plan.
Actual application, fictional shop
From the high street to postal intake
Choose how the phone reaches you.
A customer dropping in and someone posting a device need different instructions. Keep the intake clear while your team works in the same RepairHub workspace.
Book a visit
When online booking is enabled, customers choose a device, repair and available appointment. Your shop's catalogue and prices shape what they can book.
Post the device
When you offer postal service, the journey collects address details. Follow receipt and dispatch in the application; your shop arranges shipping and explains the instructions.
Only one online method enabled? It is selected automatically. In-person plus postal adds a Method step so the customer chooses. See the mobile phone booking journey →
After the phone arrives
Keep the customer view simple.
Keep the workshop detail useful.
The customer wants to know what happens next. The technician needs the reported fault, assignment, parts and exact job stage.
Explore mobile phone repair tracking →Work towards collection or dispatch.
- Use the Workshop's broad groups to see arrivals, active work, waiting jobs and repairs ready for return.
- Retain the exact status and required next actions on the job.
- Give customers secure access to their repair status, separate from internal notes and priorities.
Mobile phone repair software, in your context
Find the guide for your market.
The same RepairHub platform, with country and city pages to help you explore it locally. These are not separate product editions.
UK & Ireland
Follow mobile phone repairs from the counter to collection.
Australia & New Zealand
Explore the country guides and their local repair-shop pages.
India & South Africa
Plan your workflow with local repair pricing and your enabled intake methods.
Local repair prices. Separate subscription billing.
Your shop can price repairs in supported operating currencies including GBP, EUR, AUD, NZD, INR and ZAR. RepairHub subscription billing currently offers GBP, USD and EUR. Online payment eligibility depends on the provider and shop setup; currency support alone is not a payment-provider promise.
For the overall platform, explore phone repair shop software. For US counter and pricing context, see cell phone repair software.
Before you choose
Mobile phone repair shop software FAQs
What is mobile phone repair shop software?
It is software for managing a mobile phone repair business: taking in devices, organising workshop jobs, tracking parts and keeping customer records. RepairHub adds an optional shop-branded booking journey and secure customer repair-status access alongside the staff workspace.
Does mobile phone software mean a travelling repair service or a native app?
Here, mobile phone describes the devices your shop repairs. RepairHub runs in a web browser. This page is not a promise of a native mobile app, technician route planning, firmware flashing or device-unlocking tools.
Can customers book a repair without a separate website?
Yes. Share your shop's hosted booking link through your website, messages, social profiles or Google Business Profile. Customers see your shop identity and the devices, prices and booking methods you make available.
Do we have to offer both appointments and postal repairs?
No. Online booking and postal service are optional. With one enabled online method, the booking journey has five steps. With in-person and postal enabled, it has six including Method selection. Postal uses Address where an in-person booking uses Date & Time. Staff can still create walk-in jobs.
Are shop repair currency and subscription currency the same?
They are separate. Shop operating currencies include GBP, EUR, AUD, NZD, INR and ZAR for your repair prices. RepairHub subscription billing currently offers GBP, USD and EUR. A local repair currency does not guarantee access to a particular online payment provider or convert prices between currencies.
Will customers see internal notes and Workshop stages?
Customers get a simpler repair-status view through a secure link. Internal job stages, assignments and priorities serve your team. The booking lookup checks the reference and email address and sends a viewing link to the matching booking email.
Actual application screens with fictional Northside Repairs data. Example shop settings are shown; your shop has its own identity, services and currency.